| Service Types | Pre-booked airport and port transfers, in-city rides, sightseeing rides with a local driver; partner programmes for hotels, rentals and agencies | Car rental (neighbourhood and airport), truck rental, luxury rental, car sharing, vanpooling, vehicle subscription, retail car sales, fleet management | — | — |
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| Network & Coverage | Hundreds of destination cities worldwide listed on the site, e.g. Athens, Lisbon, Paris | Group network of nearly 9,500 staffed neighbourhood and airport locations in 90+ countries and territories via subsidiaries and franchisees (FY2023) | — | — |
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| Vehicle Range | Sedan, minivan and minibus (per waiting-charge schedule); child seats on request for an extra charge by destination | Economy to full-size cars, SUVs, minivans, cargo vans, pickup trucks; moving trucks and luxury cars via specialty lines | — | — |
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| Loyalty Programme | Welcome Rewards: up to 8% back on rides; Refer & Earn referral scheme | Enterprise Plus (free, 21+): 1 point per US$1 on direct bookings; free rental days from 600 points; Silver, Gold and Platinum tiers with bonus points and upgrades | — | — |
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| Cancellation Policy | Refund if cancelled 24h or more before pickup; no refund for later cancellations; flight cancellation may qualify for coupon or refund via support | Pay-later bookings: no cancellation fee. US prepaid: US$50 fee if cancelled 24h+ before pickup, US$100 within 24h or no-show; Canada CA$65/CA$135; Europe prepaid non-refundable within 24h | — | — |
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| Minimum Renter Age | — | US: 21 (18 in Michigan and New York; 18 for US government employees on orders); under-25 fee averages about US$25/day and varies by location | — | — |
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| Protection & Insurance Options | — | US: Damage Waiver, Supplemental Liability Protection, Personal Effects Coverage, Roadside Assistance Protection; products vary by country | — | — |
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| Booking Channels | Website and Welcome Pickups traveller app (iOS, Android) with driver chat and live driver location | Website, Enterprise mobile app, branch counters, third-party travel sites (third-party bookings do not earn Enterprise Plus points) | — | — |
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| Parent Company | — | Enterprise Holdings (Enterprise Mobility), privately held by the Taylor family; sister brands National Car Rental and Alamo | — | — |
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| Headquarters | Founded 2015 in Athens, Greece | St. Louis, Missouri, US | — | — |
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| Payment Methods | Cards, PayPal, Apple Pay, Google Pay; no cash for bookings | — | — | — |
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| Waiting Time | Free wait: 60 min at airports, 30 min at ports/stations, 20 min elsewhere; flight and ferry delays tracked; extra wait EUR6-12 per 15 min by vehicle | — | — | — |
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