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Enterprise

Enterprise Rent-A-Car combines airport counters with a large network of neighbourhood branches, which makes it practical for insurance replacement rentals, one-way local trips and renting while your own car is in for repairs, not just for travel. Many local branches offer a pick-up service to bring customers to the office, subject to area and hours. The fleet covers economy cars through SUVs, minivans and pickup trucks, and the wider Enterprise Mobility group also runs truck rental, car sharing and car sales. Enterprise Plus is the loyalty programme for earning points toward free rental days. Pricing, fees and policies vary by location and country, and some branches have limited weekend hours. Before booking, compare airport versus neighbourhood rates, check what insurance or damage waiver you already have through cards or personal cover, and review mileage, fuel and young-driver rules.

Service Types: Car rental (neighbourhood and airport), truck rental, luxury rental, car sharing, vanpooling, vehicle subscription, retail car sales, fleet management
Network & Coverage: Group network of nearly 9,500 staffed neighbourhood and airport locations in 90+ countries and territories via subsidiaries and franchisees (FY2023)
Vehicle Range: Economy to full-size cars, SUVs, minivans, cargo vans, pickup trucks; moving trucks and luxury cars via specialty lines
Loyalty Programme: Enterprise Plus (free, 21+): 1 point per US$1 on direct bookings; free rental days from 600 points; Silver, Gold and Platinum tiers with bonus points and upgrades
Cancellation Policy: Pay-later bookings: no cancellation fee. US prepaid: US$50 fee if cancelled 24h+ before pickup, US$100 within 24h or no-show; Canada CA$65/CA$135; Europe prepaid non-refundable within 24h
Minimum Renter Age: US: 21 (18 in Michigan and New York; 18 for US government employees on orders); under-25 fee averages about US$25/day and varies by location

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+What we like

Large neighbourhood branch network as well as airport locations
Useful for insurance replacement and repair-shop rentals
Pick-up service at many local branches
Wide fleet including SUVs, minivans and pickups

×Watch out for

Local branches may have limited evening and weekend hours
Fees, deposits and policies vary by location
Damage waivers and extras can add considerably to the base rate

Brand specifications

Service Types: Car rental (neighbourhood and airport), truck rental, luxury rental, car sharing, vanpooling, vehicle subscription, retail car sales, fleet management
Network & Coverage: Group network of nearly 9,500 staffed neighbourhood and airport locations in 90+ countries and territories via subsidiaries and franchisees (FY2023)
Vehicle Range: Economy to full-size cars, SUVs, minivans, cargo vans, pickup trucks; moving trucks and luxury cars via specialty lines
Loyalty Programme: Enterprise Plus (free, 21+): 1 point per US$1 on direct bookings; free rental days from 600 points; Silver, Gold and Platinum tiers with bonus points and upgrades
Cancellation Policy: Pay-later bookings: no cancellation fee. US prepaid: US$50 fee if cancelled 24h+ before pickup, US$100 within 24h or no-show; Canada CA$65/CA$135; Europe prepaid non-refundable within 24h
Minimum Renter Age: US: 21 (18 in Michigan and New York; 18 for US government employees on orders); under-25 fee averages about US$25/day and varies by location

Ratings breakdown

Cleanliness

4.9

Location

4.8

Service

4.6

Value

4.3

Rooms

4.4

Sample category breakdown; detailed ratings are not connected yet.

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Enterprise

+What we like

×Watch out for

Brand specifications

Ratings breakdown

Our full editorial assessment of Enterprise is coming soon.

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