| Service Types | Pre-booked airport and port transfers, in-city rides, sightseeing rides with a local driver; partner programmes for hotels, rentals and agencies | Car, van and truck rental at airport and neighbourhood locations | — | — |
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| Network & Coverage | Hundreds of destination cities worldwide listed on the site, e.g. Athens, Lisbon, Paris | About 160 countries with roughly 12,000 corporate and franchise locations (group-wide) | — | — |
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| Vehicle Range | Sedan, minivan and minibus (per waiting-charge schedule); child seats on request for an extra charge by destination | Economy cars to SUVs, vans and trucks; specialty Prestige, Adrenaline and Dream Car collections; electric vehicles at select locations | — | — |
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| Loyalty Programme | Welcome Rewards: up to 8% back on rides; Refer & Earn referral scheme | Hertz Gold Plus Rewards (free): Gold, Five Star and President's Circle tiers; about 1 point per US$1 at base tier; skip-the-counter at select airports | — | — |
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| Cancellation Policy | Refund if cancelled 24h or more before pickup; no refund for later cancellations; flight cancellation may qualify for coupon or refund via support | Pay Later: generally free to cancel (some international locations may charge no-show fees). US Pay Now: US$50-100 fee if cancelled 24h+ before pickup, US$200 within 24h; no-show forfeits prepayment | — | — |
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| Minimum Renter Age | — | US & Canada: 20 at most locations (18 in Michigan, New York and Quebec; 19 in Alabama and Nebraska); under-25 fee US$19/day; specialty collections excluded | — | — |
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| Booking Channels | Website and Welcome Pickups traveller app (iOS, Android) with driver chat and live driver location | Website, Hertz app, rental counters, third-party travel sites (third-party cancellation rules apply) | — | — |
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| Parent Company | — | Hertz Global Holdings (also owns Dollar, Thrifty and Firefly) | — | — |
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| Headquarters | Founded 2015 in Athens, Greece | Estero, Florida, US; founded 1918 in Chicago | — | — |
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| Payment Methods | Cards, PayPal, Apple Pay, Google Pay; no cash for bookings | — | — | — |
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| Waiting Time | Free wait: 60 min at airports, 30 min at ports/stations, 20 min elsewhere; flight and ferry delays tracked; extra wait EUR6-12 per 15 min by vehicle | — | — | — |
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