| Business Model | Online marketplace for museum, attraction and activity tickets; TUI Group's tours and activities platform | Online marketplace for tours, activities and attraction tickets from third-party providers; also sells own-brand tours via vetted partners | — | — |
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| Experience Types | Attraction tickets, guided tours, excursions and day trips, theme parks, city attraction passes, airport VIP lounges, custom tours | Guided tours, excursions and day trips, attraction and museum tickets, food tours, behind-the-scenes and sports tours | — | — |
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| Destinations Covered | Worldwide; thousands of experiences, strongest in European cities (e.g. London, Rome, Paris, Barcelona, Amsterdam) | Over 150,000 experiences in 12,000 cities worldwide | — | — |
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| Cancellation Policy | Varies by listing; free cancellation on thousands of experiences | Free cancellation up to 24 hours before on most activities; varies by experience | — | — |
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| Payment Options | — | Pay upfront or Reserve Now & Pay Later on eligible experiences | — | — |
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| Booking Channels | Website; also sold through TUI channels | Website, iOS and Android apps; app in about 22 languages | — | — |
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| Customer Support | Customer service 10:00–18:00 CET; FAQ help centre and contact form | 24/7 multilingual support by email, phone and in-app | — | — |
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| Headquarters | — | Berlin, Germany (founded in Zurich, Switzerland, 2009) | — | — |
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| Parent Company | TUI Group (operating company Musement S.p.A.) | — | — | — |
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| Signature Products | — | Originals by GetYourGuide (exclusive experiences, e.g. early-access Sistine Chapel visits, creator-led food tours) | — | — |
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| Ticket Format | — | Instant confirmation; mobile tickets stored offline in the app | — | — |
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| Gift Options | Experience gift option available | — | — | — |
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