Viator vs Tiqets

Compare up to 4 tourism & sightseeing brands side by side. Explore the prices, ratings and specifications available for each brand.

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Compare up to 4 brandsThe lowest comparable price and highest available ratings or scores are highlighted.	VIViator	TITiqets
Business Model	Online marketplace selling tours and activities run by third-party local operators	Online booking platform specialising in museum and attraction tickets	—	—
Experience Types	Guided tours, day trips, attraction tickets, cruises and boat tours, food tours, outdoor and adventure activities	Museum and attraction entry tickets, skip-the-line entry, guided tours, city passes	—	—
Destinations Covered	Worldwide; more than 400,000 experiences listed	Worldwide; 6,000+ venue partners	—	—
Cancellation Policy	Set per product; most use a standard policy of full refund if cancelled at least 24 hours before start; some custom (partial refund) or non-refundable	Free cancellation (where offered) until 23:59 the day before the visit; flexible cancellation options on all venues	—	—
Payment Options	Pay upfront or Reserve Now and Pay Later on eligible experiences	—	—	—
Loyalty Programme	Viator Rewards: earn credit on eligible direct bookings, redeemable on future bookings within 180 days; same-currency only	—	—	—
Booking Channels	Website, iOS and Android apps; also distributed via travel agents and affiliate partners	Website, iOS and Android apps (5M+ downloads); cancel or reschedule in app	—	—
Customer Support	24/7 customer service; in-platform messaging with tour operators	Online help centre and email	—	—
Headquarters	Needham, Massachusetts, USA	Amsterdam, Netherlands (founded 2014)	—	—
Parent Company	Tripadvisor	—	—	—
Ticket Format	—	Mobile tickets; offline access in app; skip-the-line entry by phone	—	—

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