| Business Model | Theme park and resort operator; some parks run by partners under licence or joint venture | Online travel experiences and services marketplace selling third-party activities, attractions and transport | — | — |
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| Experience Types | Theme parks, water park, resort hotels, year-round horror attraction, family resort | Tours and activities, theme park and attraction tickets, rail passes and train tickets, airport transfers, ferries, SIM cards, car rental, hotels | — | — |
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| Destinations Covered | Orlando (Universal Studios Florida, Islands of Adventure, Volcano Bay, Epic Universe), Hollywood, Osaka, Singapore (Genting licence), Beijing (JV); Las Vegas and Frisco, Texas venues | Global, strongest in Asia-Pacific; reported 60,000+ activities in about 250 destinations | — | — |
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| Cancellation Policy | Not verified | Varies by activity and provider; many offer free cancellation, some vouchers allow rescheduling within a validity period | — | — |
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| Payment Options | — | Cards, Apple Pay and PayPal in most markets; local payment methods vary by region | — | — |
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| Loyalty Programme | — | Klook Credits earned on bookings and usable on future bookings; member rewards programme | — | — |
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| Booking Channels | — | Website, iOS and Android apps; inventory also distributed via partners such as Grab | — | — |
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| Customer Support | — | Online help centre | — | — |
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| Headquarters | Orlando, Florida, USA | Hong Kong (founded 2014) | — | — |
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| Parent Company | NBCUniversal (Comcast) | Klook Technology Limited (filed for proposed NYSE listing, ticker KLK, November 2025) | — | — |
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| Signature Products | The Wizarding World of Harry Potter, Super Nintendo World, Epic Universe (opened 2025), Universal Horror Unleashed (Las Vegas) | Rail passes (e.g. JR Pass, Eurail), theme park tickets, staycation bundles | — | — |
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| Ticket Format | — | E-vouchers shown on phone; instant or delayed confirmation depending on product | — | — |
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| Accommodation | On-site resort hotels in Orlando (incl. Loews-operated hotels and three Epic Universe-area hotels opened 2025) | — | — | — |
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| Upcoming Openings | Universal United Kingdom Resort, Bedford, England (expected 2031); Horror Unleashed Chicago (planned 2027) | — | — | — |
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