| Product Types | Travel pillows, sleep masks, weekender and toiletry bags, packing pods, flasks, travel hoodies, walking socks, bundles | Carry-on and checked suitcases, backpacks, duffels, totes, crossbodies, garment bags, packing cubes, toiletry bags, tech organisers, small leather goods | — | — |
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| Signature Product Lines | Trtl Travel Pillow, Trtl Pillow Plus, Trtl Pillow Cool, Trtl Pillow Warm, Trtl Pillow Junior, Glimpse Sleep Mask | The Carry-On, The Bigger Carry-On, Flex expandable range, Series 3, Aluminum, Aluminum Edge, Topside, Softside, Signature bags | — | — |
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| Key Materials | Machine-washable hypoallergenic fleece with foam (Travel Pillow) | Hardside shells (Classic and Flex), aluminium, aluminium-hybrid (Aluminum Edge), softside fabrics | — | — |
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| Key Features | Wrap-style pillow with internal support structure holding head and neck in an ergonomic position, as an alternative to U-shaped pillows | Expandable Flex hardside versions, Insider and compression packing cubes; pre-owned Away Reclaimed resale | — | — |
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| Price Positioning | Mid-range; US Travel Pillow list price $54.99 | — | — | — |
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| Warranty | — | Suitcases bought from 14 Apr 2026: Away LifetimeCare, free repairs for 5 years (one replacement if unrepairable), paid repairs after; earlier: limited lifetime warranty; bags/accessories: 1 year | — | — |
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| Repair Service | — | Free in-store repairs and free round-trip repair shipping under warranty; optional LifetimeCare Pro extends free repairs to 10 years with up to 2 replacements | — | — |
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| Returns Policy | 100-day money-back guarantee on pillows and accessories | Free returns and exchanges within 100 days (US, UK, Canada) | — | — |
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| Shipping Policy | US: free standard shipping; priority shipping $9.95 (free above a minimum spend) | Ships to US, UK and Canada only; free shipping on luggage orders | — | — |
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| Parent Company | Coolside Limited (trading as Trtl) | — | — | — |
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| Sustainability Initiatives | — | Away Reclaimed pre-owned resale programme; repair-first LifetimeCare warranty | — | — |
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