| Business Model | Travel review and guidance platform with bookable tours, tickets and activities from partners; not itself a tour operator | Online marketplace for tours, activities and attraction tickets from third-party providers; also sells own-brand tours via vetted partners | — | — |
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| Experience Types | Tours, attraction tickets, day trips, cruises, food, outdoor, culture and water activities | Guided tours, excursions and day trips, attraction and museum tickets, food tours, behind-the-scenes and sports tours | — | — |
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| Destinations Covered | Worldwide; about 1 billion reviews on around 8 million listings; sites in 40 countries and 20 languages | Over 150,000 experiences in 12,000 cities worldwide | — | — |
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| Cancellation Policy | Free cancellation up to 24 hours before on most experiences; partner terms apply | Free cancellation up to 24 hours before on most activities; varies by experience | — | — |
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| Payment Options | — | Pay upfront or Reserve Now & Pay Later on eligible experiences | — | — |
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| Loyalty Programme | Trip Cash: 5% back on experiences booked in the app, for future trips (US site) | — | — | — |
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| Booking Channels | Website, iOS and Android apps, ChatGPT app | Website, iOS and Android apps; app in about 22 languages | — | — |
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| Customer Support | Online help centre and contact page | 24/7 multilingual support by email, phone and in-app | — | — |
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| Headquarters | Needham, Massachusetts, USA (founded 2000) | Berlin, Germany (founded in Zurich, Switzerland, 2009) | — | — |
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| Parent Company | Tripadvisor, Inc. (Nasdaq: TRIP); also owns Viator and TheFork | — | — | — |
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| Signature Products | Traveler reviews and rankings, Travelers' Choice awards, AI trip planning (incl. Tripadvisor app in ChatGPT) | Originals by GetYourGuide (exclusive experiences, e.g. early-access Sistine Chapel visits, creator-led food tours) | — | — |
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| Ticket Format | — | Instant confirmation; mobile tickets stored offline in the app | — | — |
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| Price Guarantee | Refunds the difference if the same experience is found cheaper elsewhere (per Things to Do page) | — | — | — |
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