| Service Types | UK: online package holidays, city breaks, hotel-only, attractions; India: domestic and international holidays, forex, visas, travel insurance, MICE | Tailor-made holidays, multi-centre, cruise & stay, small group tours, self-drive, rail journeys | — | — |
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| Holiday Types | UK: all-inclusive, beach, family, solo, adults-only, swim-up room, last-minute, long-haul, Ryanair flight holidays | Beach, honeymoon, family, all-inclusive, adults-only, safari, villas, spa & wellness, city breaks, LGBTQ+ travel | — | — |
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| Markets Served | Thomas Cook UK: UK (Polish site also); Thomas Cook India: India, Sri Lanka, Mauritius | UK (Kuoni UK); separate Kuoni operations in Switzerland and France | — | — |
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| Deposit & Payment Options | UK: low deposits from £19pp, fee-free monthly payment plans; Apple Pay, Google Pay, Visa, Mastercard, Klarna | — | — | — |
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| Financial Protection | UK: flight-inclusive holidays ATOL protected (ATOL 11806); ABTA P8283/Y6720; customer money held in trust account | UK: all holidays ATOL protected; ABTA member | — | — |
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| Cancellation Policy | — | UK: if FCDO advice prevents travel, holiday reshaped or full refund | — | — |
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| Booking Channels | UK: online and app only (chat Mon–Sat 10:00–18:00, 24/7 phone while on holiday); India: branch network across India, Sri Lanka, Mauritius | UK: in-store, video or phone appointments with travel experts; 27 UK stores incl. some in John Lewis; email | — | — |
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| Price Positioning | UK: value to mid-range online packages | Luxury; enquiry budgets from up to £2,500pp to over £10,000pp | — | — |
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| Parent Company | Thomas Cook UK: eSky Group (acquired from Fosun, deal announced 2024); Thomas Cook India: Fairfax Financial Holdings | DERTOUR UK Ltd (REWE Group) | — | — |
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| Travel Style | — | Mostly private tailor-made trips; small group tours available | — | — |
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| Price Guarantee | UK: price match promise | — | — | — |
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| Destinations Covered | — | Africa, Arabia, Asia, South East Asia, Indian Ocean, Caribbean, Central and North America, Europe, Australasia & Pacific | — | — |
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