| Service Types | Hotels, resorts, serviced apartments, club lounges, spas | Hotels, resorts, all-inclusive resorts, extended-stay apartments, serviced residences, vacation clubs/timeshare, homes & villas rentals | — | — |
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| Brand Portfolio | Shangri-La, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, Traders Hotels | About 39 brands incl. The Ritz-Carlton, St. Regis, JW Marriott, W Hotels, EDITION, Westin, Sheraton, Marriott Hotels, Autograph Collection, Courtyard, Moxy, Aloft, Residence Inn, Fairfield, citizenM | — | — |
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| Network / Destinations | Over 100 hotels and resorts, concentrated in mainland China and Asia-Pacific, plus the Middle East, Europe, North America and Africa | Over 10,000 properties (about 1.81 million rooms) in 148 countries and territories (June 2026) | — | — |
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| Price Positioning | Mainly luxury (Shangri-La) and upscale (Kerry), with midscale lifestyle (JEN) and Traders | Full spectrum: luxury, premium, select-service, midscale, extended-stay and all-inclusive tiers | — | — |
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| Loyalty Programme | Shangri-La Circle (free); points for stays, dining and experiences; member-exclusive offers when booking direct | Marriott Bonvoy (free to join; 295+ million members as of mid-2026); points for free nights, experiences, flights and retail | — | — |
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| Loyalty Tiers | Gold, Jade (25% bonus points, daily breakfast), Diamond (50% bonus points, Club Lounge access), Polaris (top tier, sharable privileges) | Member, Silver Elite (10 nights), Gold Elite (25), Platinum Elite (50), Titanium Elite (75), Ambassador Elite (100 nights + US$23,000 qualifying spend); Lifetime status available | — | — |
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| Price Guarantee | — | Best Rate Guarantee: claim within one day of booking and 24+ hours before check-in; matches lower rate plus extra 25% off (20% at Design Hotels) or 5,000 Bonvoy points | — | — |
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| Member Rates | — | Bonvoy member rates at least 2% off on weekdays and up to 5% off on weekends vs lowest public rate (non-premium rooms, direct booking) | — | — |
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| Cancellation Policy | — | Varies by hotel and rate type; cancellation terms shown with each rate at booking | — | — |
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| Booking Channels | Shangri-La.com (member offers when booking direct), hotel reservations, travel agents | Marriott.com, Marriott Bonvoy app (mobile check-in, free in-room Wi-Fi for members), phone reservations, travel agents | — | — |
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| Parent Company | Shangri-La Asia Limited (Kuok Group) | Marriott International, Inc. | — | — |
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| Headquarters | Hong Kong | Bethesda, Maryland, USA | — | — |
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