| Service Types | Hotels, resorts, serviced apartments, club lounges, spas | Hotels, resorts, beachfront all-inclusive (Iberostar), extended-stay, wellness resorts (Six Senses), vacation club (Holiday Inn Club Vacations) | — | — |
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| Brand Portfolio | Shangri-La, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, Traders Hotels | 21 brands incl. Six Senses, Regent, InterContinental, Vignette Collection, Kimpton, Hotel Indigo, voco, Ruby, Crowne Plaza, Holiday Inn, Holiday Inn Express, Garner, avid, Staybridge Suites, Candlewood Suites | — | — |
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| Network / Destinations | Over 100 hotels and resorts, concentrated in mainland China and Asia-Pacific, plus the Middle East, Europe, North America and Africa | About 7,186 hotels (over 1 million rooms) in more than 100 countries | — | — |
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| Price Positioning | Mainly luxury (Shangri-La) and upscale (Kerry), with midscale lifestyle (JEN) and Traders | Luxury & lifestyle, premium, essentials (midscale) and suites/extended-stay tiers | — | — |
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| Loyalty Programme | Shangri-La Circle (free); points for stays, dining and experiences; member-exclusive offers when booking direct | IHG One Rewards (free); Milestone Rewards from 20 nights (suite upgrades, lounge access, F&B credit); 4th reward night free with select US co-brand cards | — | — |
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| Loyalty Tiers | Gold, Jade (25% bonus points, daily breakfast), Diamond (50% bonus points, Club Lounge access), Polaris (top tier, sharable privileges) | Club Member, Silver Elite (10 nights), Gold Elite (20 nights/40,000 pts), Platinum Elite (40/60,000), Diamond Elite (70/120,000); paid InterContinental Ambassador | — | — |
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| Price Guarantee | — | Best Price Guarantee: claim within 24 hours of direct booking and 24+ hours before check-in; matches lower rate plus 5x points on room rate (max 40,000); excludes Greater China | — | — |
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| Cancellation Policy | — | Varies by hotel and rate type; changing or cancelling after a validated price claim voids its benefits | — | — |
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| Booking Channels | Shangri-La.com (member offers when booking direct), hotel reservations, travel agents | IHG direct channels: IHG.com, IHG One Rewards app, call centres; travel agents | — | — |
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| Parent Company | Shangri-La Asia Limited (Kuok Group) | InterContinental Hotels Group PLC | — | — |
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| Headquarters | Hong Kong | Windsor, England, UK | — | — |
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