| Service Types | Hotels, resorts, serviced apartments, club lounges, spas | Hotels, resorts, all-inclusive resorts (Inclusive Collection), wellness retreats (Miraval), extended-stay, vacation club | — | — |
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| Brand Portfolio | Shangri-La, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, Traders Hotels | 36 brands in five groups: Luxury (Park Hyatt, Alila, Miraval), Lifestyle (Andaz, Thompson, The Standard), Inclusive (Hyatt Ziva, Secrets, Dreams), Classics (Grand Hyatt, Hyatt Regency), Essentials (Hyatt Place, Hyatt House) | — | — |
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| Network / Destinations | Over 100 hotels and resorts, concentrated in mainland China and Asia-Pacific, plus the Middle East, Europe, North America and Africa | Over 1,500 hotels and all-inclusive properties in 83 countries (March 2026) | — | — |
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| Price Positioning | Mainly luxury (Shangri-La) and upscale (Kerry), with midscale lifestyle (JEN) and Traders | Luxury to upper-midscale; strong luxury, lifestyle and all-inclusive focus | — | — |
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| Loyalty Programme | Shangri-La Circle (free); points for stays, dining and experiences; member-exclusive offers when booking direct | World of Hyatt (free to join); points for free nights, suite upgrades and experiences, incl. at partner brands | — | — |
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| Loyalty Tiers | Gold, Jade (25% bonus points, daily breakfast), Diamond (50% bonus points, Club Lounge access), Polaris (top tier, sharable privileges) | Member, Discoverist (10 nights), Explorist (30 nights), Globalist (60 nights); Base Point and meetings alternatives; Lifetime Globalist | — | — |
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| Price Guarantee | — | Best Rate Guarantee: claim within 24 hours of booking on Hyatt.com; matches lower public rate plus extra 20% off or 5,000 World of Hyatt bonus points | — | — |
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| Cancellation Policy | — | Set by each hotel; the individual hotel's cancellation policy applies to Hyatt.com bookings | — | — |
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| Booking Channels | Shangri-La.com (member offers when booking direct), hotel reservations, travel agents | Hyatt.com, Hyatt Global Care Centers (phone), travel agents | — | — |
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| Parent Company | Shangri-La Asia Limited (Kuok Group) | Hyatt Hotels Corporation | — | — |
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| Headquarters | Hong Kong | Chicago, Illinois, USA | — | — |
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