| Service Types | Hotels, resorts, serviced apartments, club lounges, spas | Hotels, resorts, all-suite and extended-stay hotels, apartment-style stays, timeshare (Hilton Grand Vacations) | — | — |
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| Brand Portfolio | Shangri-La, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, Traders Hotels | About 26 hotel brands incl. Waldorf Astoria, Conrad, LXR, NoMad, Signia, Canopy, Hilton Hotels & Resorts, Curio Collection, Graduate, DoubleTree, Embassy Suites, Hilton Garden Inn, Hampton, Tru, Spark, Homewood Suites, Home2 Suites | — | — |
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| Network / Destinations | Over 100 hotels and resorts, concentrated in mainland China and Asia-Pacific, plus the Middle East, Europe, North America and Africa | More than 9,400 properties (nearly 1.4 million rooms) in 144 countries and territories | — | — |
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| Price Positioning | Mainly luxury (Shangri-La) and upscale (Kerry), with midscale lifestyle (JEN) and Traders | Luxury to economy; luxury (Waldorf Astoria, Conrad, LXR), full-service, focused-service and extended-stay tiers | — | — |
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| Loyalty Programme | Shangri-La Circle (free); points for stays, dining and experiences; member-exclusive offers when booking direct | Hilton Honors (free; 260+ million members); Fifth Night Free on all-points reward stays, Points & Money, points pooling, no blackout dates | — | — |
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| Loyalty Tiers | Gold, Jade (25% bonus points, daily breakfast), Diamond (50% bonus points, Club Lounge access), Polaris (top tier, sharable privileges) | Member, Silver, Gold (25 nights), Diamond (50 nights), Diamond Reserve (80 nights + US$18,000 eligible spend, from 2026) | — | — |
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| Price Guarantee | — | Price Match Guarantee: claim within 24 hours of booking direct and before check-in; Hilton matches lower public rate plus extra 25% off the room rate | — | — |
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| Cancellation Policy | — | Varies by hotel and rate type; cancellation terms shown with each rate at booking | — | — |
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| Booking Channels | Shangri-La.com (member offers when booking direct), hotel reservations, travel agents | Hilton.com, Hilton Honors app (digital check-in, room selection, Digital Key), phone, travel agents | — | — |
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| Parent Company | Shangri-La Asia Limited (Kuok Group) | Hilton Worldwide Holdings Inc. | — | — |
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| Headquarters | Hong Kong | McLean, Virginia, USA | — | — |
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