| Product Types | Travel backpacks, duffels, rolling luggage, packing cubes and pouches, crossbody bags, camera bags and clips, travel tripods, phone cases and mounts | Carry-on and checked suitcases, backpacks, duffels, totes, crossbodies, garment bags, packing cubes, toiletry bags, tech organisers, small leather goods | — | — |
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| Signature Product Lines | Travel line (Travel Backpack 20/30/45L, 2-in-1, Travel Duffel, Duffelpack, Weekender, Roller Pro, Travel Crossbody 3L), Packing Cubes, Wash/Tech/Shoe Pouch, Mobile (SlimLink), camera clips, tripods | The Carry-On, The Bigger Carry-On, Flex expandable range, Series 3, Aluminum, Aluminum Edge, Topside, Softside, Signature bags | — | — |
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| Key Materials | Bag fabrics on Fair Trade Certified bags; full-grain leather phone cases | Hardside shells (Classic and Flex), aluminium, aluminium-hybrid (Aluminum Edge), softside fabrics | — | — |
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| Key Features | Modular travel system with matching cubes and pouches; SlimLink magnetic phone-mount ecosystem; camera-carry integration | Expandable Flex hardside versions, Insider and compression packing cubes; pre-owned Away Reclaimed resale | — | — |
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| Warranty | Lifetime warranty on most products (repair or replace if non-functioning or defective); 2 years on rechargeable battery products; apparel defects only; cosmetic wear excluded | Suitcases bought from 14 Apr 2026: Away LifetimeCare, free repairs for 5 years (one replacement if unrepairable), paid repairs after; earlier: limited lifetime warranty; bags/accessories: 1 year | — | — |
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| Repair Service | — | Free in-store repairs and free round-trip repair shipping under warranty; optional LifetimeCare Pro extends free repairs to 10 years with up to 2 replacements | — | — |
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| Returns Policy | — | Free returns and exchanges within 100 days (US, UK, Canada) | — | — |
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| Shipping Policy | Ships worldwide; rates and delivery times vary by country | Ships to US, UK and Canada only; free shipping on luggage orders | — | — |
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| Sustainability Initiatives | Certified B Corporation, The Climate Label certified, 1% for the Planet member, Fair Trade Certified bags | Away Reclaimed pre-owned resale programme; repair-first LifetimeCare warranty | — | — |
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