| Product Types | Black Hole bags, duffels and travel bags, backpacks, technical packs, hip packs and slings, totes, water-protective bags; outdoor apparel | Carry-on and checked suitcases, backpacks, duffels, totes, crossbodies, garment bags, packing cubes, toiletry bags, tech organisers, small leather goods | — | — |
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| Signature Product Lines | Black Hole bags and duffels | The Carry-On, The Bigger Carry-On, Flex expandable range, Series 3, Aluminum, Aluminum Edge, Topside, Softside, Signature bags | — | — |
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| Key Materials | — | Hardside shells (Classic and Flex), aluminium, aluminium-hybrid (Aluminum Edge), softside fabrics | — | — |
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| Key Features | — | Expandable Flex hardside versions, Insider and compression packing cubes; pre-owned Away Reclaimed resale | — | — |
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| Warranty | Ironclad Guarantee on all purchases: return to store or Patagonia for repair, replacement or refund if a product falls short of expectations | Suitcases bought from 14 Apr 2026: Away LifetimeCare, free repairs for 5 years (one replacement if unrepairable), paid repairs after; earlier: limited lifetime warranty; bags/accessories: 1 year | — | — |
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| Repair Service | Repair assessments requested online under the Ironclad Guarantee; product care and repair service | Free in-store repairs and free round-trip repair shipping under warranty; optional LifetimeCare Pro extends free repairs to 10 years with up to 2 replacements | — | — |
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| Returns Policy | Australia: free returns (conditions apply); other markets vary | Free returns and exchanges within 100 days (US, UK, Canada) | — | — |
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| Shipping Policy | Australia: free shipping on orders of A$150+; other markets vary | Ships to US, UK and Canada only; free shipping on luggage orders | — | — |
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| Parent Company | Owned since 2022 by the Patagonia Purpose Trust (voting stock) and Holdfast Collective (non-voting stock) | — | — | — |
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| Sustainability Initiatives | Recycled polyester pioneer (from 1993); 1% of sales to environmental groups since 1985 (1% for the Planet founding member); Worn Wear trade-in (2017); ReCrafted gear | Away Reclaimed pre-owned resale programme; repair-first LifetimeCare warranty | — | — |
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| Founded | 1973 by Yvon Chouinard; headquartered in Ventura, California | — | — | — |
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