| Service Types | Group tours, private tours, safaris, sailing trips, Arctic cruises, city breaks, beach breaks; 4,500+ trips | UK: online package holidays, city breaks, hotel-only, attractions; India: domestic and international holidays, forex, visas, travel insurance, MICE | — | — |
|---|
| Holiday Types | — | UK: all-inclusive, beach, family, solo, adults-only, swim-up room, last-minute, long-haul, Ryanair flight holidays | — | — |
|---|
| Markets Served | Teams based in UK, Australia, South Africa and North America | Thomas Cook UK: UK (Polish site also); Thomas Cook India: India, Sri Lanka, Mauritius | — | — |
|---|
| Deposit & Payment Options | — | UK: low deposits from £19pp, fee-free monthly payment plans; Apple Pay, Google Pay, Visa, Mastercard, Klarna | — | — |
|---|
| Financial Protection | Not verified | UK: flight-inclusive holidays ATOL protected (ATOL 11806); ABTA P8283/Y6720; customer money held in trust account | — | — |
|---|
| Cancellation Policy | Not verified | — | — | — |
|---|
| Booking Channels | — | UK: online and app only (chat Mon–Sat 10:00–18:00, 24/7 phone while on holiday); India: branch network across India, Sri Lanka, Mauritius | — | — |
|---|
| Price Positioning | Range of budgets and travel styles; monthly deals on select tours | UK: value to mid-range online packages | — | — |
|---|
| Parent Company | — | Thomas Cook UK: eSky Group (acquired from Fosun, deal announced 2024); Thomas Cook India: Fairfax Financial Holdings | — | — |
|---|
| Travel Style | Small group escorted tours and private tours | — | — | — |
|---|
| Price Guarantee | — | UK: price match promise | — | — |
|---|
| Destinations Covered | 100+ destinations across Europe, Asia, Africa, North America, Australasia and Antarctica | — | — | — |
|---|
| Founded | 1998; began with small group trips in Egypt | — | — | — |
|---|
