| Service Types | Luxury hotels and resorts, branded residences, Exceptional Homes villa rentals, spas, dining | Hotels, resorts, all-inclusive resorts (Inclusive Collection), wellness retreats (Miraval), extended-stay, vacation club | — | — |
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| Brand Portfolio | — | 36 brands in five groups: Luxury (Park Hyatt, Alila, Miraval), Lifestyle (Andaz, Thompson, The Standard), Inclusive (Hyatt Ziva, Secrets, Dreams), Classics (Grand Hyatt, Hyatt Regency), Essentials (Hyatt Place, Hyatt House) | — | — |
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| Network / Destinations | Over 40 hotels and resorts plus residences, mainly in Asia, Europe, the Middle East and the Americas | Over 1,500 hotels and all-inclusive properties in 83 countries (March 2026) | — | — |
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| Price Positioning | Luxury | Luxury to upper-midscale; strong luxury, lifestyle and all-inclusive focus | — | — |
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| Loyalty Programme | Fans of M.O. (free, recognition-based, no points); direct bookings unlock two extras such as breakfast, early check-in/late check-out or US$50 dining/spa credit | World of Hyatt (free to join); points for free nights, suite upgrades and experiences, incl. at partner brands | — | — |
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| Loyalty Tiers | Fans of M.O., Silk (frequent guests; breakfast for two plus extras), Pearl (invitation only) | Member, Discoverist (10 nights), Explorist (30 nights), Globalist (60 nights); Base Point and meetings alternatives; Lifetime Globalist | — | — |
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| Price Guarantee | — | Best Rate Guarantee: claim within 24 hours of booking on Hyatt.com; matches lower public rate plus extra 20% off or 5,000 World of Hyatt bonus points | — | — |
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| Cancellation Policy | — | Set by each hotel; the individual hotel's cancellation policy applies to Hyatt.com bookings | — | — |
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| Booking Channels | MandarinOriental.com, Mandarin Oriental app, hotel reservations, travel advisors | Hyatt.com, Hyatt Global Care Centers (phone), travel agents | — | — |
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| Parent Company | Mandarin Oriental International Limited, part of Jardine Matheson | Hyatt Hotels Corporation | — | — |
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| Headquarters | Hong Kong | Chicago, Illinois, USA | — | — |
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| Partner Network | The O&MO Alliance partner benefits; Mandarin Oriental Exceptional Homes (EUR 300 concierge credit for members) | — | — | — |
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