| Service Types | Tailor-made holidays, multi-centre, cruise & stay, small group tours, self-drive, rail journeys | Domestic and international holiday packages, customisable itineraries, fixed-duration packages, group tours, plus flights, hotels, buses, trains, cabs | — | — |
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| Holiday Types | Beach, honeymoon, family, all-inclusive, adults-only, safari, villas, spa & wellness, city breaks, LGBTQ+ travel | Weekend getaways, wildlife, romantic/honeymoon, family, adventure, spiritual trips, international outbound packages | — | — |
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| Markets Served | UK (Kuoni UK); separate Kuoni operations in Switzerland and France | India (primary); offices also in US and UAE | — | — |
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| Financial Protection | UK: all holidays ATOL protected; ABTA member | Not verified | — | — |
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| Cancellation Policy | UK: if FCDO advice prevents travel, holiday reshaped or full refund | — | — | — |
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| Booking Channels | UK: in-store, video or phone appointments with travel experts; 27 UK stores incl. some in John Lewis; email | Website, app, franchise holiday stores, Holiday Experts phone sales team | — | — |
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| Price Positioning | Luxury; enquiry budgets from up to £2,500pp to over £10,000pp | Budget to premium; INR-priced packages | — | — |
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| Parent Company | DERTOUR UK Ltd (REWE Group) | MakeMyTrip Limited (Nasdaq: MMYT), Gurugram, India; also owns Goibibo, redBus | — | — |
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| Travel Style | Mostly private tailor-made trips; small group tours available | Private customised trips and fixed packages; Next Gen Adventures experiential group tours for ages 18–35 | — | — |
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| Loyalty Programme | — | MMTBLACK (two tiers): hotel room/meal upgrades at participating properties, MyCash credit after booking | — | — |
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| Customisation | — | 5,000+ dynamically customisable itineraries bookable online in real time, plus assisted and guided sales | — | — |
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| Destinations Covered | Africa, Arabia, Asia, South East Asia, Indian Ocean, Caribbean, Central and North America, Europe, Australasia & Pacific | — | — | — |
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