| Business Model | Online travel experiences and services marketplace selling third-party activities, attractions and transport | Online marketplace for tours, attractions and live experiences supplied by third-party operators | — | — |
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| Experience Types | Tours and activities, theme park and attraction tickets, rail passes and train tickets, airport transfers, ferries, SIM cards, car rental, hotels | Attraction tickets, guided tours, cruises, hot-air balloon rides, desert safaris, shows and events | — | — |
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| Destinations Covered | Global, strongest in Asia-Pacific; reported 60,000+ activities in about 250 destinations | About 200+ cities; site cites 110+ countries | — | — |
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| Cancellation Policy | Varies by activity and provider; many offer free cancellation, some vouchers allow rescheduling within a validity period | Set by each supplier and shown on the listing; no refund once an experience has started | — | — |
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| Payment Options | Cards, Apple Pay and PayPal in most markets; local payment methods vary by region | Refunds to original payment method, or Headout Credits if unavailable | — | — |
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| Loyalty Programme | Klook Credits earned on bookings and usable on future bookings; member rewards programme | — | — | — |
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| Booking Channels | Website, iOS and Android apps; inventory also distributed via partners such as Grab | Website and mobile app; also operates niche ticket sites (e.g. hop-on-hop-off-tickets.com) | — | — |
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| Customer Support | Online help centre | 24/7 help centre, email and phone | — | — |
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| Headquarters | Hong Kong (founded 2014) | New York, USA (registered); offices incl. Bengaluru, London, Dubai | — | — |
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| Parent Company | Klook Technology Limited (filed for proposed NYSE listing, ticker KLK, November 2025) | — | — | — |
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| Signature Products | Rail passes (e.g. JR Pass, Eurail), theme park tickets, staycation bundles | — | — | — |
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| Ticket Format | E-vouchers shown on phone; instant or delayed confirmation depending on product | Digital tickets delivered after booking | — | — |
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