| Service Types | Small-group escorted tours led by local leaders; also private/tailor-made group trips and owned boutique hotels | UK: online package holidays, city breaks, hotel-only, attractions; India: domestic and international holidays, forex, visas, travel insurance, MICE | — | — |
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| Holiday Types | Adventure, cultural, food, walking/hiking, wildlife, vegan tours, polar expeditions, family trips | UK: all-inclusive, beach, family, solo, adults-only, swim-up room, last-minute, long-haul, Ryanair flight holidays | — | — |
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| Markets Served | Global; 30+ offices incl. Melbourne, London, Toronto, Seattle; regional sites for UK, US, Australia and others | Thomas Cook UK: UK (Polish site also); Thomas Cook India: India, Sri Lanka, Mauritius | — | — |
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| Deposit & Payment Options | — | UK: low deposits from £19pp, fee-free monthly payment plans; Apple Pay, Google Pay, Visa, Mastercard, Klarna | — | — |
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| Financial Protection | UK: ABTA, ATOL and ABTOT memberships displayed on UK site | UK: flight-inclusive holidays ATOL protected (ATOL 11806); ABTA P8283/Y6720; customer money held in trust account | — | — |
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| Cancellation Policy | Not verified | — | — | — |
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| Booking Channels | — | UK: online and app only (chat Mon–Sat 10:00–18:00, 24/7 phone while on holiday); India: branch network across India, Sri Lanka, Mauritius | — | — |
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| Price Positioning | Budget to premium depending on trip style | UK: value to mid-range online packages | — | — |
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| Parent Company | Independent; majority owned by co-founders and staff, minority stake held by Genairgy | Thomas Cook UK: eSky Group (acquired from Fosun, deal announced 2024); Thomas Cook India: Fairfax Financial Holdings | — | — |
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| Travel Style | Trip styles: Basic, Original, Comfort, Premium; often local transport and locally owned accommodation | — | — | — |
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| Price Guarantee | — | UK: price match promise | — | — |
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| Destinations Covered | Over 100 countries across all continents; about 1,000+ itineraries | — | — | — |
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| Group Size | Small groups; averages about 10 travellers per tour | — | — | — |
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| Sustainability Initiatives | Certified B Corp since 2018; The Intrepid Foundation (since 2002) supports community projects | — | — | — |
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| Founded | 1989, Melbourne, Australia | — | — | — |
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