| Service Types | Small-group escorted tours led by local leaders; also private/tailor-made group trips and owned boutique hotels | Domestic and international holiday packages, customisable itineraries, fixed-duration packages, group tours, plus flights, hotels, buses, trains, cabs | — | — |
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| Holiday Types | Adventure, cultural, food, walking/hiking, wildlife, vegan tours, polar expeditions, family trips | Weekend getaways, wildlife, romantic/honeymoon, family, adventure, spiritual trips, international outbound packages | — | — |
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| Markets Served | Global; 30+ offices incl. Melbourne, London, Toronto, Seattle; regional sites for UK, US, Australia and others | India (primary); offices also in US and UAE | — | — |
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| Financial Protection | UK: ABTA, ATOL and ABTOT memberships displayed on UK site | Not verified | — | — |
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| Cancellation Policy | Not verified | — | — | — |
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| Booking Channels | — | Website, app, franchise holiday stores, Holiday Experts phone sales team | — | — |
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| Price Positioning | Budget to premium depending on trip style | Budget to premium; INR-priced packages | — | — |
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| Parent Company | Independent; majority owned by co-founders and staff, minority stake held by Genairgy | MakeMyTrip Limited (Nasdaq: MMYT), Gurugram, India; also owns Goibibo, redBus | — | — |
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| Travel Style | Trip styles: Basic, Original, Comfort, Premium; often local transport and locally owned accommodation | Private customised trips and fixed packages; Next Gen Adventures experiential group tours for ages 18–35 | — | — |
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| Loyalty Programme | — | MMTBLACK (two tiers): hotel room/meal upgrades at participating properties, MyCash credit after booking | — | — |
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| Customisation | — | 5,000+ dynamically customisable itineraries bookable online in real time, plus assisted and guided sales | — | — |
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| Destinations Covered | Over 100 countries across all continents; about 1,000+ itineraries | — | — | — |
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| Group Size | Small groups; averages about 10 travellers per tour | — | — | — |
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| Sustainability Initiatives | Certified B Corp since 2018; The Intrepid Foundation (since 2002) supports community projects | — | — | — |
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| Founded | 1989, Melbourne, Australia | — | — | — |
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