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Hopper vs Hotels.com

Compare up to 4 travel booking platforms brands side by side. Explore the prices, ratings and specifications available for each brand.

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Compare up to 4 brandsThe lowest comparable price and highest available ratings or scores are highlighted.	HOHopper	HOHotels.com
Service Types	Flights, hotels, Hopper Homes short-term rentals (since 2022); AI flight price prediction and price monitoring	Hotels, resorts, motels, guest houses, apartments and long stays; car rentals; business travel booking; member prices and VIP Access properties	—	—
Business Model	Mobile-first online travel agency monetising travel fintech add-ons; B2B arm HTS licenses its tech to banks and airlines	Online travel agency (OTA) specialising in accommodation; part of Expedia Group's shared marketplace	—	—
Markets Served	Worldwide customers; offices in Montreal and Boston	Global via country sites; loyalty scheme differs by market (One Key in US & UK)	—	—
Inventory Scale	—	Hundreds of thousands of hotels	—	—
Loyalty Programme	—	US & UK: One Key (2% OneKeyCash on eligible bookings, higher at VIP Access properties for Silver/Gold/Platinum); other markets kept Hotels.com Rewards (10 nights = 1 reward night)	—	—
Price Guarantee	Price prediction with buy-or-wait guidance; Price Freeze add-on locks a fare or rate for a fee	—	—	—
Cancellation Policy	Cancel for Any Reason add-on for short-notice cancellations or changes; otherwise airline or hotel terms apply	Set per property and rate; many hotels offer free cancellation, some only until more than 24 hours before check-in	—	—
Parent Company	—	Expedia Group (operating company since 2005)	—	—
Founded	2007; headquartered in Montreal, Canada	1991 as Hotel Reservations Network in Dallas, Texas; renamed Hotels.com in 2002	—	—
Customer Support	—	24/7 support before, during and after trips; online help and contact page; US phone line 1-800-2-Hotels	—	—
Disruption Protection	Delay protection add-on allows rebooking after flight delays without extra cost	—	—	—
B2B Partners	HTS (Hopper Technology Solutions) powers Capital One Travel and works with Air Canada, Uber UK, Lloyds Bank, Nubank, Virgin Australia	—	—	—

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