| Service Types | Flights, hotels, Hopper Homes short-term rentals (since 2022); AI flight price prediction and price monitoring | Homes and stays, Experiences, Airbnb Services (chefs, massage, photography etc., since 2025); boutique hotels and car rentals added 2026 | — | — |
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| Business Model | Mobile-first online travel agency monetising travel fintech add-ons; B2B arm HTS licenses its tech to banks and airlines | Peer-to-peer marketplace connecting guests with hosts; hosts set prices, house rules and cancellation policy | — | — |
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| Markets Served | Worldwide customers; offices in Montreal and Boston | Listings in 220+ countries and regions and 150,000+ cities and towns | — | — |
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| Inventory Scale | — | 9 million+ active listings from 5.5 million+ hosts | — | — |
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| Loyalty Programme | — | None | — | — |
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| Price Guarantee | Price prediction with buy-or-wait guidance; Price Freeze add-on locks a fare or rate for a fee | — | — | — |
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| Cancellation Policy | Cancel for Any Reason add-on for short-notice cancellations or changes; otherwise airline or hotel terms apply | Host-chosen: Flexible, Moderate, Limited, Firm, Strict (invite-only), non-refundable option; 24-hour free cancellation if booked 7+ days before check-in | — | — |
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| Founded | 2007; headquartered in Montreal, Canada | 2008; headquartered in San Francisco, California, US | — | — |
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| Booking Fees | — | Most listings: single host-only fee (about 15.5%) built into price; split-fee listings (being phased out) add a 14.1–16.5% guest service fee | — | — |
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| Guest Protection | — | AirCover for guests: rebooking or refund if host cancels, check-in fails or listing differs from ad; 24-hour safety line; not insurance | — | — |
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| Disruption Protection | Delay protection add-on allows rebooking after flight delays without extra cost | — | — | — |
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| B2B Partners | HTS (Hopper Technology Solutions) powers Capital One Travel and works with Air Canada, Uber UK, Lloyds Bank, Nubank, Virgin Australia | — | — | — |
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