| Business Model | Online marketplace for tours, activities and attraction tickets from third-party providers; also sells own-brand tours via vetted partners | Online travel experiences and services marketplace selling third-party activities, attractions and transport | — | — |
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| Experience Types | Guided tours, excursions and day trips, attraction and museum tickets, food tours, behind-the-scenes and sports tours | Tours and activities, theme park and attraction tickets, rail passes and train tickets, airport transfers, ferries, SIM cards, car rental, hotels | — | — |
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| Destinations Covered | Over 150,000 experiences in 12,000 cities worldwide | Global, strongest in Asia-Pacific; reported 60,000+ activities in about 250 destinations | — | — |
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| Cancellation Policy | Free cancellation up to 24 hours before on most activities; varies by experience | Varies by activity and provider; many offer free cancellation, some vouchers allow rescheduling within a validity period | — | — |
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| Payment Options | Pay upfront or Reserve Now & Pay Later on eligible experiences | Cards, Apple Pay and PayPal in most markets; local payment methods vary by region | — | — |
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| Loyalty Programme | — | Klook Credits earned on bookings and usable on future bookings; member rewards programme | — | — |
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| Booking Channels | Website, iOS and Android apps; app in about 22 languages | Website, iOS and Android apps; inventory also distributed via partners such as Grab | — | — |
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| Customer Support | 24/7 multilingual support by email, phone and in-app | Online help centre | — | — |
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| Headquarters | Berlin, Germany (founded in Zurich, Switzerland, 2009) | Hong Kong (founded 2014) | — | — |
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| Parent Company | — | Klook Technology Limited (filed for proposed NYSE listing, ticker KLK, November 2025) | — | — |
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| Signature Products | Originals by GetYourGuide (exclusive experiences, e.g. early-access Sistine Chapel visits, creator-led food tours) | Rail passes (e.g. JR Pass, Eurail), theme park tickets, staycation bundles | — | — |
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| Ticket Format | Instant confirmation; mobile tickets stored offline in the app | E-vouchers shown on phone; instant or delayed confirmation depending on product | — | — |
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