| Business Model | Online marketplace for tours, activities and attraction tickets from third-party providers; also sells own-brand tours via vetted partners | Online marketplace for tours, attractions and live experiences supplied by third-party operators | — | — |
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| Experience Types | Guided tours, excursions and day trips, attraction and museum tickets, food tours, behind-the-scenes and sports tours | Attraction tickets, guided tours, cruises, hot-air balloon rides, desert safaris, shows and events | — | — |
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| Destinations Covered | Over 150,000 experiences in 12,000 cities worldwide | About 200+ cities; site cites 110+ countries | — | — |
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| Cancellation Policy | Free cancellation up to 24 hours before on most activities; varies by experience | Set by each supplier and shown on the listing; no refund once an experience has started | — | — |
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| Payment Options | Pay upfront or Reserve Now & Pay Later on eligible experiences | Refunds to original payment method, or Headout Credits if unavailable | — | — |
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| Booking Channels | Website, iOS and Android apps; app in about 22 languages | Website and mobile app; also operates niche ticket sites (e.g. hop-on-hop-off-tickets.com) | — | — |
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| Customer Support | 24/7 multilingual support by email, phone and in-app | 24/7 help centre, email and phone | — | — |
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| Headquarters | Berlin, Germany (founded in Zurich, Switzerland, 2009) | New York, USA (registered); offices incl. Bengaluru, London, Dubai | — | — |
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| Signature Products | Originals by GetYourGuide (exclusive experiences, e.g. early-access Sistine Chapel visits, creator-led food tours) | — | — | — |
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| Ticket Format | Instant confirmation; mobile tickets stored offline in the app | Digital tickets delivered after booking | — | — |
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