| Accessory Categories | Jewellery, apparel and accessories, home décor, art and more from independent sellers | Luggage, backpacks, crossbody, laptop, duffel, tote, briefcase and sling bags, wallets, toiletry bags, phone cases, packing organisers, belts, eyewear, umbrellas, fragrance | — | — |
|---|
| Signature Product Lines | — | 19 Degree, Alpha, Alpha Bravo, Tegra-Lite, Voyageur, Harrison, Arrivé, Ventra, Aerotour, Turin, TUMI Axis, McLaren collaboration | — | — |
|---|
| Personalisation Options | — | Complimentary classic monogram; premium monogramming (silver, gold, gunmetal) and custom embroidery on select styles | — | — |
|---|
| Warranty | — | 5-year limited warranty on luggage and body-worn bags; 2-year on select accessories; first year also covers airline/transit damage and wear and tear, incl. repair shipping | — | — |
|---|
| Repair & Aftercare | — | Global repair network in about 60 countries; in-store repair evaluations; TUMI Tracer serial ID for registration, authentication and lost/stolen item recovery | — | — |
|---|
| Returns Policy | Set by each seller in Shop Policies; not all sellers accept returns; EU/UK buyers may have a 14-day right of withdrawal | Free returns within 30 days of receipt (Philippines site); US site offers free shipping and returns; terms vary by country | — | — |
|---|
| Parent Company | — | Samsonite (acquired 2016 for US$1.8bn) | — | — |
|---|
| Founded | 2005; HQ Brooklyn, New York | 1975 by Charlie Clifford; HQ Edison, New Jersey | — | — |
|---|
| Price Positioning | — | Premium / high-end travel goods | — | — |
|---|
| Key Materials | — | FXT ballistic nylon (signature), aluminium, Tegris, titanium, leather, nylon; recycled polycarbonate on select styles | — | — |
|---|
| Business Model | Marketplace for handmade and vintage items and craft supplies; vintage must be 20+ years old; some mass-manufactured goods allowed since 2013 | — | — | — |
|---|
| Buyer Protection | Etsy Purchase Protection: full refund incl. shipping and tax for items not received, damaged or not as described; contact seller first and wait 48 hours; Etsy checkout only | — | — | — |
|---|
| Marketplace Scale | 100M+ active listings, about 8M sellers and 96M buyers (31 Dec 2024) | — | — | — |
|---|
