| Product Types | Packing cubes and organisers, carry-on and checked luggage, rolling and standard duffels, travel backpacks, totes, waist and crossbody bags, RFID wallets, luggage locks, eye masks and pillows | Carry-on and checked luggage, travel and laptop backpacks, briefcases, duffels and weekenders, crossbody and sling bags, totes, wallets, toiletry kits, travel tech, outerwear, fragrance | — | — |
|---|
| Signature Product Lines | Pack-It (Isolate, Reveal, Dry, Gear), Cargo Hauler, Expanse, Tarmac, Gear Warrior XE, ORV, Migrate, Explore, Ranger, Tour travel backpacks | Alpha, 19 Degree, Tegra-Lite, Voyageur, Arrivé, Alpha Bravo, Harrison, Aerotour, Ventra, TUMI | McLaren | — | — |
|---|
| Key Materials | — | FXT ballistic nylon, aluminium, titanium, Tegris composite, recycled polycarbonate, leather | — | — |
|---|
| Key Features | Compression and multi-cube packing systems, convertible carry luggage, 2- and 4-wheel options, collapsible and packable bags, RFID-blocking accessories | Hardside, softside, hybrid and expandable luggage; TUMI Tracer registration for lost-item recovery; TUMI Lock; replacement parts available | — | — |
|---|
| Price Positioning | — | Luxury / premium travel and business goods | — | — |
|---|
| Warranty | No Matter What Warranty: covers defects in wheels, handles, zippers, fabric, frames and buckles for the product's usable life; original owner, authorised sellers only | 5 years on travel, business and bag collections; 2 years on wallets, accessories and outerwear; year 1 also covers airline/transit damage; original owner, authorised retailers only | — | — |
|---|
| Repair Service | Authorised repair centres (Eagle Creek pays parts, labour and in-country return shipping); US: DIY repair kits for simple fixes | Warranty repairs with shipping covered in year 1; paid repair and refurbishment for bags over 5 years old; in-store appointments | — | — |
|---|
| Returns Policy | US: 60-day returns | US: free returns on online orders (per TUMI services page); terms vary by country | — | — |
|---|
| Shipping Policy | US: free shipping on orders of $99+ | US: free shipping on online orders; terms vary by country | — | — |
|---|
| Personalisation | — | Monogramming and custom embroidery on select styles | — | — |
|---|
| Parent Company | — | Samsonite Group | — | — |
|---|
| Sustainability Initiatives | Sustainably Made Gear collection using recycled materials and repairable construction; RePack resale programme | — | — | — |
|---|
