| Product Types | Packing cubes and organisers, carry-on and checked luggage, rolling and standard duffels, travel backpacks, totes, waist and crossbody bags, RFID wallets, luggage locks, eye masks and pillows | Carry-on and checked suitcases, backpacks, duffels, totes, crossbodies, garment bags, packing cubes, toiletry bags, tech organisers, small leather goods | — | — |
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| Signature Product Lines | Pack-It (Isolate, Reveal, Dry, Gear), Cargo Hauler, Expanse, Tarmac, Gear Warrior XE, ORV, Migrate, Explore, Ranger, Tour travel backpacks | The Carry-On, The Bigger Carry-On, Flex expandable range, Series 3, Aluminum, Aluminum Edge, Topside, Softside, Signature bags | — | — |
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| Key Materials | — | Hardside shells (Classic and Flex), aluminium, aluminium-hybrid (Aluminum Edge), softside fabrics | — | — |
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| Key Features | Compression and multi-cube packing systems, convertible carry luggage, 2- and 4-wheel options, collapsible and packable bags, RFID-blocking accessories | Expandable Flex hardside versions, Insider and compression packing cubes; pre-owned Away Reclaimed resale | — | — |
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| Warranty | No Matter What Warranty: covers defects in wheels, handles, zippers, fabric, frames and buckles for the product's usable life; original owner, authorised sellers only | Suitcases bought from 14 Apr 2026: Away LifetimeCare, free repairs for 5 years (one replacement if unrepairable), paid repairs after; earlier: limited lifetime warranty; bags/accessories: 1 year | — | — |
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| Repair Service | Authorised repair centres (Eagle Creek pays parts, labour and in-country return shipping); US: DIY repair kits for simple fixes | Free in-store repairs and free round-trip repair shipping under warranty; optional LifetimeCare Pro extends free repairs to 10 years with up to 2 replacements | — | — |
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| Returns Policy | US: 60-day returns | Free returns and exchanges within 100 days (US, UK, Canada) | — | — |
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| Shipping Policy | US: free shipping on orders of $99+ | Ships to US, UK and Canada only; free shipping on luggage orders | — | — |
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| Sustainability Initiatives | Sustainably Made Gear collection using recycled materials and repairable construction; RePack resale programme | Away Reclaimed pre-owned resale programme; repair-first LifetimeCare warranty | — | — |
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