| Product Types | Underseat, cabin and checked suitcases, trunks, luggage sets, backpacks, travel and business bags, garment bags, pet carriers, toiletry bags, packing organisers, small leather goods | Carry-on and checked suitcases, backpacks, duffels, totes, crossbodies, garment bags, packing cubes, toiletry bags, tech organisers, small leather goods | — | — |
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| Signature Product Lines | Châtelet Air 2.0, Helium, Turenne, Securitime Zip, Shadow 5.0, Alu'r, Cadence, Caumartin Plus, Securflap | The Carry-On, The Bigger Carry-On, Flex expandable range, Series 3, Aluminum, Aluminum Edge, Topside, Softside, Signature bags | — | — |
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| Key Materials | Hardside and softside constructions, aluminium (Alu'r), recycled materials on select lines, leather goods | Hardside shells (Classic and Flex), aluminium, aluminium-hybrid (Aluminum Edge), softside fabrics | — | — |
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| Key Features | Patented SECURITECH double-zip closure (up to 3x more resistant per brand), TSA combination locks, expandable models, overweight indicator, removable washable lining on select models | Expandable Flex hardside versions, Insider and compression packing cubes; pre-owned Away Reclaimed resale | — | — |
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| Warranty | Worldwide limited warranty; 2, 5 or 10 years or limited lifetime depending on product (shown on hangtag); covers wheels, zippers, handles; excludes airline damage | Suitcases bought from 14 Apr 2026: Away LifetimeCare, free repairs for 5 years (one replacement if unrepairable), paid repairs after; earlier: limited lifetime warranty; bags/accessories: 1 year | — | — |
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| Repair Service | Authorised repair centres; customer ships item in, DELSEY covers approved repair or replacement and return shipping (US) | Free in-store repairs and free round-trip repair shipping under warranty; optional LifetimeCare Pro extends free repairs to 10 years with up to 2 replacements | — | — |
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| Returns Policy | US: 100-day change-of-mind returns; France/EU: 14-day withdrawal period | Free returns and exchanges within 100 days (US, UK, Canada) | — | — |
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| Shipping Policy | US: free domestic shipping on orders of $200+; France: free shipping from €99, delivery in 2–4 days | Ships to US, UK and Canada only; free shipping on luggage orders | — | — |
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| Sustainability Initiatives | — | Away Reclaimed pre-owned resale programme; repair-first LifetimeCare warranty | — | — |
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| Founded | 1946, Paris, France | — | — | — |
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