| Service Types | All-inclusive resort holidays, ski resorts, Exclusive Collection resorts, luxury villas and chalets, cruises | UK: online package holidays, city breaks, hotel-only, attractions; India: domestic and international holidays, forex, visas, travel insurance, MICE | — | — |
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| Holiday Types | Beach, ski, family, wellness, golf, safari, cruise | UK: all-inclusive, beach, family, solo, adults-only, swim-up room, last-minute, long-haul, Ryanair flight holidays | — | — |
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| Markets Served | — | Thomas Cook UK: UK (Polish site also); Thomas Cook India: India, Sri Lanka, Mauritius | — | — |
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| Deposit & Payment Options | US: low deposits and interest-free Flex Pay instalments; best rate guarantee online | UK: low deposits from £19pp, fee-free monthly payment plans; Apple Pay, Google Pay, Visa, Mastercard, Klarna | — | — |
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| Financial Protection | — | UK: flight-inclusive holidays ATOL protected (ATOL 11806); ABTA P8283/Y6720; customer money held in trust account | — | — |
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| Cancellation Policy | US: free cancel or modify 61+ days before departure; optional Serenity Insurance allows cancellation anytime pre-departure | — | — | — |
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| Booking Channels | — | UK: online and app only (chat Mon–Sat 10:00–18:00, 24/7 phone while on holiday); India: branch network across India, Sri Lanka, Mauritius | — | — |
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| Price Positioning | Upscale/premium all-inclusive | UK: value to mid-range online packages | — | — |
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| Parent Company | Fosun (Fosun Tourism Group) | Thomas Cook UK: eSky Group (acquired from Fosun, deal announced 2024); Thomas Cook India: Fairfax Financial Holdings | — | — |
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| Loyalty Programme | Great Members Program; Referral Rewards Program | — | — | — |
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| Price Guarantee | — | UK: price match promise | — | — |
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| Destinations Covered | 60+ resorts in about 28 countries: Caribbean, Mexico, Canada, Alps, Mediterranean, Asia, Indian Ocean, Africa, Brazil | — | — | — |
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| Founded | 1950, Paris, France | — | — | — |
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| All-Inclusive Coverage | Meals, drinks and snacks, choice of sports/activities, kids clubs (inclusions vary by resort) | — | — | — |
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| Family Facilities | Kids clubs from 4 months: Baby Club, Petit Club, Mini Club, Teens Club Med (availability varies by resort) | — | — | — |
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