| Business Model | Online marketplace for activities, day trips and guided tours from local providers; strong focus on Spanish- and Portuguese-speaking travellers | Online travel experiences and services marketplace selling third-party activities, attractions and transport | — | — |
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| Experience Types | Guided tours, day trips, excursions, attraction tickets, transfers | Tours and activities, theme park and attraction tickets, rail passes and train tickets, airport transfers, ferries, SIM cards, car rental, hotels | — | — |
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| Destinations Covered | Worldwide; over 97,000 activities in 4,270+ destinations (2025) | Global, strongest in Asia-Pacific; reported 60,000+ activities in about 250 destinations | — | — |
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| Cancellation Policy | Set per activity and shown on listing and confirmation; no refund after the cancellation deadline | Varies by activity and provider; many offer free cancellation, some vouchers allow rescheduling within a validity period | — | — |
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| Payment Options | Visa, Mastercard, Amex, Diners, PayPal, Apple Pay, Google Pay, Klarna; some providers allow part payment at booking, rest on arrival | Cards, Apple Pay and PayPal in most markets; local payment methods vary by region | — | — |
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| Loyalty Programme | — | Klook Credits earned on bookings and usable on future bookings; member rewards programme | — | — |
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| Booking Channels | Website, iOS and Android apps, 30,000+ travel agency partners | Website, iOS and Android apps; inventory also distributed via partners such as Grab | — | — |
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| Customer Support | 24/7 support via contact page | Online help centre | — | — |
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| Headquarters | Madrid, Spain (founded 2008) | Hong Kong (founded 2014) | — | — |
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| Parent Company | — | Klook Technology Limited (filed for proposed NYSE listing, ticker KLK, November 2025) | — | — |
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| Signature Products | — | Rail passes (e.g. JR Pass, Eurail), theme park tickets, staycation bundles | — | — |
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| Ticket Format | Instant confirmation; voucher shown printed or on smartphone | E-vouchers shown on phone; instant or delayed confirmation depending on product | — | — |
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| Languages | Site in Spanish (Spain, Argentina, Mexico), Portuguese (Brazil, Portugal), English, French, Italian | — | — | — |
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