| Business Model | Online marketplace for activities, day trips and guided tours from local providers; strong focus on Spanish- and Portuguese-speaking travellers | Online marketplace for tours, activities and attraction tickets from third-party providers; also sells own-brand tours via vetted partners | — | — |
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| Experience Types | Guided tours, day trips, excursions, attraction tickets, transfers | Guided tours, excursions and day trips, attraction and museum tickets, food tours, behind-the-scenes and sports tours | — | — |
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| Destinations Covered | Worldwide; over 97,000 activities in 4,270+ destinations (2025) | Over 150,000 experiences in 12,000 cities worldwide | — | — |
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| Cancellation Policy | Set per activity and shown on listing and confirmation; no refund after the cancellation deadline | Free cancellation up to 24 hours before on most activities; varies by experience | — | — |
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| Payment Options | Visa, Mastercard, Amex, Diners, PayPal, Apple Pay, Google Pay, Klarna; some providers allow part payment at booking, rest on arrival | Pay upfront or Reserve Now & Pay Later on eligible experiences | — | — |
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| Booking Channels | Website, iOS and Android apps, 30,000+ travel agency partners | Website, iOS and Android apps; app in about 22 languages | — | — |
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| Customer Support | 24/7 support via contact page | 24/7 multilingual support by email, phone and in-app | — | — |
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| Headquarters | Madrid, Spain (founded 2008) | Berlin, Germany (founded in Zurich, Switzerland, 2009) | — | — |
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| Signature Products | — | Originals by GetYourGuide (exclusive experiences, e.g. early-access Sistine Chapel visits, creator-led food tours) | — | — |
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| Ticket Format | Instant confirmation; voucher shown printed or on smartphone | Instant confirmation; mobile tickets stored offline in the app | — | — |
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| Languages | Site in Spanish (Spain, Argentina, Mexico), Portuguese (Brazil, Portugal), English, French, Italian | — | — | — |
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