| Product Categories | Wristwatches incl. dive, chronograph, radio-controlled and CZ Smart smartwatches; group also makes machine tools and electronic devices | Fine jewellery, engagement rings, sterling silver, watches, home and accessories, leather goods, fragrance | — | — |
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| Signature Collections | Eco-Drive, Promaster, Attesa, The Citizen, Satellite Wave, Tsuyosa, Campanola | Tiffany Setting engagement ring (1886), Tiffany T, Tiffany HardWear, Schlumberger | — | — |
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| Watch Movements | Eco-Drive light-powered quartz (solar cell under dial), radio-controlled and satellite timekeeping, Caliber 0100 (±1 sec/year), mechanical automatics (e.g. Tsuyosa); in-house Miyota movements | — | — | — |
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| Price Positioning | Mostly accessible to mid-range; The Citizen and Campanola are top tier (2019 Caliber 0100 limited editions US$7,400–16,800) | Luxury; spans sterling silver pieces to high jewellery | — | — |
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| Warranty | US, Canada, UK, Ireland, Caribbean & Mexico: 5-year limited warranty (CZ Smart 1 year); 3-year international warranty elsewhere; excludes case, crystal, strap and battery | Watches: 5-year limited warranty against material and manufacturing defects; signed warranty certificate required | — | — |
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| Servicing & Repairs | Authorized Service Centers or Citizen main service centre (owner pays shipping); water-resistance test/reseal advised every 2–3 years | — | — | — |
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| Personalisation & Engraving | — | Engraving and personalisation offered; personalised, altered or engraved items are not eligible for return or exchange | — | — |
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| Responsible Sourcing | — | Discloses region/country of origin for registered diamonds 0.18 ct+ (since 2019) and crafting countries (Diamond Craft Journey, 2020); owns polishing workshops in 6 countries | — | — |
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| Returns Policy | US online store: free returns, 30-day money-back guarantee | US: 30 days for credit or exchange in saleable condition with receipt; purchases of $75,000+ exchange only; returns only in country of purchase | — | — |
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| Founded | 1918, Tokyo (Shokosha Watch Research Institute); Citizen Watch Co. est. 1930; HQ Nishitōkyō, Tokyo | 1837, New York City, US | — | — |
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| Parent Company | — | LVMH (acquired January 2021) | — | — |
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| Key Materials | Super Titanium with Duratect surface hardening on select models; washi paper and urushi lacquer dials on select high-end lines | Sterling silver, precious metals, diamonds, coloured gemstones (e.g. tsavorite, morganite, kunzite), pearls | — | — |
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| Group Brands | Bulova, Frédérique Constant, Alpina, Arnold & Son, Q&Q; Miyota movement maker | — | — | — |
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